DELIVERY OPTIONS & TIMES - UK MAINLAND
All orders are shipped from our warehouse in the West Midlands (UK).
We use the following delivery methods:
All orders will be dispatched within one day of purchase, rest assured that we are only an email or phone call away, for more information be sure to call us on: 01384 931100
INTERNATIONAL DELIVERY OPTIONS & TIMES (EUROPE,USA & CANADA)
For orders shipped outside the UK, we use Royal Mail International Signed For services.
Orders being shipped outside of the UK, we aim to deliver to Western European destinations within 4-5 working days, Eastern European destinations within 6-7 working days and worldwide within 9-10 working days.
For deliveries outside the UK we use an international tracked and signed delivery option.
£18.99 (USA & Canada).
Please ensure you include your telephone number on international purchases.
DO YOU DELIVER TO PO BOXES?
Unfortunately we are unable to do at this moment.
CAN YOU DELIVER TO A BFPO ADDRESS?
Yes we can do if required, simply enter your BFPO address details into our shipping address field making sure you select UK as the country. You will then be charged the standard UK delivery rate.
PROVIDING A CORRECT AND VALID ADDRESS
It is your obligation to enter the correct delivery address details at the time of ordering. If you enter the wrong address when ordering, your package may be returned to us by Royal Mail in which case we will let you know straight away. You will then be charged for resending the item(s). Should you enter the wrong address and your order doesn't arrive either with yourself or with us, we are not obliged to re-send the order at our expense. Please reduce the risk of this happening by entering your full and complete postal address. If you make a mistake and enter the wrong details, please contact firstname.lastname@example.org immediately.
ITEMS RETURNED DUE TO NON DELIVERY
If an order is returned to us by Royal Mail as a result of either an incorrect address, a customer's refusal to accept the delivery or failure to acknowledge cards left by Royal Mail, the customer will be responsible for the costs incurred to re-send the order. We will charge to re-send the order via Recorded Delivery.